Fellow CommEX community,
First and foremost, we want to say thanks for your patience, engagement, and invaluable feedback during the initial days of our platform's launch. With your assistance, we've pinpointed several issues; many have been resolved, and the rest are on track for swift rectification. The community has always been the driving force behind the crypto industry, and we pledge to continuously tailor our platform to better serve your needs.
We recognize your curiosity about our identity and the reasons why you should trust us. Thus, we've constructed this letter in the spirit of transparency, intending to answer your most pressing questions. Your concerns are our concerns too.
Who We Are
We are a vibrant and efficient start-up team, made up of dozens of passionate individuals from diverse backgrounds. Some of our core members are former Binance veterans who bring invaluable crypto and internet technology experience. Although we do not disclose our UBO, we want to make it clear that we are not owned by Binance.
Our leadership may choose to maintain a low profile, but their extensive skills significantly shape our strategic growth and contribute to our achievements within the cryptocurrency industry.
Our tech team brings years of hands-on experience from top tech giants around the world, including Amazon, Google and Oracle, just to name a few. And, that's not all - we've got talents from ex-Binance on boarded also, adding to the depth of our understanding of this market.
We are a global crypto exchange, but from a regional perspective, we have several General Managers who are responsible for overseeing specific territories as well as their highly professional local team mates.
In short, our team knows exactly how to grow in this fast-moving crypto business. Together, they are pushing us, and the whole industry into to a promising future.
How We Started
We've been developing this platform for six months, during which we've onboard some ex-Binance employees. This has allowed us to learn from Binance's product and operations experiences, establishing indirect connections with them.
The similarity of our cultures and converging values were key to gaining Binance's trust. We always put users' core interests first and are committed to providing the best experience for Binance users, with additional developments like Oauth login. We will also offer fee discounts for those choosing to pay CommEX fees with BNB.
Although our current product may be basic, moving forward, our tech and product teams will do their best to provide the best user experience in the market. We began with a simple platform, ready to be expanded and refined.
Is CommEX Secure?
At CommEX, security is paramount. We employ multi-layered measures like Two-Factor Authentication, real-time risk control, rigorous code audits, and highest-grade encryption to ensure user data and funds are secure.
Our assets are primarily held in cold storage for enhanced safety, supported by multi-signature mechanisms in our TSS Wallet. Regular audits, and continuous 24/7 monitoring further fortify our commitment to unmatched security, transparency, and swift user support. We also routinely review server permissions, ensuring that data access aligns with job roles.
Why Did Binance Sell Russian Business to Us?
Leveraging the trust placed in former Binancians, and backed by our proven technological strength, choosing us is not a bet, but rather a promising stride towards achieving greater successes.
Cryptocurrency trading platforms have a history spanning more than ten years. Centralized exchanges (CEXs) have always been significant players in the industry, despite their shortcomings. We believe that the existence of CEXs is an essential part of the crypto industry. They provide greater security guarantees and convenience for users. Simultaneously, the lower trading costs and minimal entry barriers that CEXs offer are crucial for ordinary users to enter the Web3 space.
We aspire to create a brand-new type of CEX where the community and users form the most crucial part of the platform, and they substantially influence decisions. We want to build a platform in collaboration with the user community and community influencers. At the same time, we aim to share the dividends of the platform's growth with the users.
Innovation is the core driving force behind continuous progress in the industry. We will continue to release our operational plans for the platform in the future, so stay tuned and follow our community channels: